Exchange & Refund Center
Hello, thank you for being here. We are here to assist you with your exchange or refund request. Before proceeding, please read our Exchange & Return Policy carefully.
Exchange & Return Policy:
Exchange or return requests are accepted within 14 days of receiving the order.
Items must be unused, unworn, and in original condition with packaging intact.
Fees:
- Exchange / Return shipping fee: 120 EGP
- If the item is faulty or incorrect, Sora covers all shipping costs.
After reading the policy, you can proceed by clicking the button below to submit your request through our official return and exchange form.